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14 april – EWEEES 5th Eurasian Waste Electrical Electronic Equipment Solutions Congress and industry seminars

REGENCY BALLROOM hall stage

8.30-10.00 Registration of participants and members of the Association NSRO «RUSLOM.СOM», welcome coffee break

10.00-10.45 General Meeting of the Association NSRO «RUSLOM.СOM»

10.00-10.15 Emmanuel Katrakis Secretary General EuRIC (European Green Deal & the recycling industry for instance, both from industrial, environmental & trade perspective).

10.15-10.45 Vladimir V. Volodkin, President of the Association NSRO «RUSLOM.COM» Announcement of a quorum, agenda items, voting

 

10.45-12.00 Session 4. Waste electronic and electrical equipment. The concept of EPR and the Strategy for the development of the industry for the processing, disposal and disposal of production and consumption waste in Russia and the world.

 

10.45-11.00 Dr. Viktor Haefeli

Chairman of the WEEE Congress, owner of Smart Resources, senior consultant to the Ministry of the Environment, Switzerland. (Greeting. (Trends in WEEE recycling in Europe, battery recycling and the development of electric vehicle recycling)

11.00-11.15 Roman Kuprin Deputy Director of the Department of Metallurgy and Materials of the Ministry of Industry and Trade of Russia Department of Industry Development and Technologies for Processing Production and Consumption Wastes

(Implementation of the strategy for the development of the industry for the processing, utilization and disposal of production and consumption waste for the period up to 2030. New legislation in the field of secondary resources. The concept of electronic scrap in the legal field).

11.15-11.30 Olga Filchenkova

Deputy Head of the Department of Environmental Economics of the Department of Economics and Finance of the Ministry of Natural Resources and Environment

(Federal state policy of production and consumption waste management).

11.30-11.45 Alexander Vodovozov Deputy Head of the Department of Taxation of Legal Entities of the Federal Tax Service of the Russian Federation (Excise taxation of products of processing of carbon-containing waste, plastic, rubber, etc.)

11.45-11.55 Alexey Soldatov Manager for technical regulation of OOO «BSH Household Appliances»

Topic: Practical experience in the preparation of documentation under the extended responsibility of the manufacturer of electrical and electronic equipment

11.55-12.05 Pavel Rudyakov Technical Regulatory Manager Samsung Elc. Russian Company

Topic: Extended Producer Responsibility. A new concept and its impact on the electronics industry

12.05-12.20 Alexander Onischuk, president of Association ‘’SKO Electronica – utilizatciya”

Topic:  Results of EPR

12.20-12.30 Coffee break 

 

12.40 – 13.50 Session 5. Eurasian Country Report, Technological Progress in WEEE Recycling

12.40-12.45 Peter Hessler, CEO URT Recyclingtechnik, Germany

Topic: Russian example for a proper recycling of end-of-life household appliances

12:45-13:00 Ninoslav Milenkovic, Director, E-RECIKLAŽA 2010 d.o.o., Srbija

Title: WEEE recycling in Serbia – system , chalenges and new technologies in recycling WEEE and plastics from WEEE, E-RECIKLAŽA 2010 d.o.o., Srbija

13.00 – 13.15 Gleb Trofimov, TOMRA, Area Sales Manager CIS Topic: Advances in sensory sorting of e-waste

13.15 – 13.30 Vladislav Bogantsev STEINERT, Germany Area Sales Manager CIS Topic: Recovery and separation of secondary ferrous and non-ferrous metals. From unprofitable manual sorting to automatic separation.

13.30 – 13.40 Maksim Mikhaylov Representative of Advanced Material Japan Corporation, Japan. Topic: Technological and regulatory issues in assessing the content of precious metals scrap in e-waste.

13.40-13.50 Aleksandr Kobenko Chairman of the Committee for Waste Processing and Secondary Resources of Business Russia, Member of the Board of Directors of AKRON HOLDING JSC, Member of the Board of the Council of Russian Economy in Germany, Founder and Member of the Society of Business Managers and Owners, Chairman of the Committee on Financial Risks and Insurance of the Association NSRO RUSLOM.COM

(Презентация новых направлений АО «АКРОН ХОЛДИНГ»)

13.50 – 14.05  Dmitrii Burchak, Kazuhiro Kotani, HANWA Co., Ltd., Japan Metal Recycling & Primary Metals Dept.

“Non-ferrous and electronic scrap business of Hanwa: Where Japan and Eurasia meet”

14.05-14.20 Break. Lunch

 

2nd Eurasian Car, Airplane, Train and Ship Recycling Congress (CATS)

REGENCY BALLROOM hall stage

14.20-16.20 State vehicle recycling program. Practical issues of recycling electric vehicles, batteries, tires, agricultural equipment.

 

14.20-15.40 Moderator Dr. Viktor Haefeli Chairman of the WEEE Congress, owner of Smart Resources and LiBaService24, senior consultant to the Ministry of the Environment, Switzerland

Current state and trends in the field of battery recycling (Zn-C, AlMn, NiCd, NiMh, LiIon. Opportunities and risks for electromobility.

14.35-14.50 Victor Kovshevny Director of the Association NSRO RUSLOM.COM

Topic: Analysis and development prospects of the electric transport market in Russia. Innovative recycling cluster in Moscow. Pilot recycling projects in the Russian Federation.

Co-Rapporteur Dmitry Stukalov Project Manager, Rusmet Rating Agency

14.50-15.05 Peter Hessler, CEO URT Recyclingtechnik, Germany

Topic: Recycling End of Life Lithium Ion Batteries from life e-mobile

15.05-15.15 Vladimir Matsyuk General Director of Megapolisresurs, Chelyabinsk Topic: Recycling 4.0 The fourth industrial revolution on the example of recycling CPS)

15.15-15.25 Sergey Orlov Director, Member of the Supervisory Board Association RUSBAT

Topic: Assessment of Resources and Opportunities in the Russian Battery Market

15.25-15.40 Aleksandr Kobenko Chairman of the Committee for Waste Processing and Secondary Resources of Business Russia, Member of the Board of Directors of AKRON HOLDING JSC, Member of the Board of the Council of Russian Economy in Germany, Founder and Member of the Society of Business Managers and Owners, Chairman of the Committee on Financial Risks and Insurance of the Association NSRO RUSLOM.COM (State program for the utilization of ELV. Restart in Russia)

15.40-15.50 Doctor of Technical Sciences Vladimir Ignatov FNATS VIM Topic: Utilization of agricultural machinery and equipment of the agro-industrial complex as a socio-economic problem in Russia

15.50-16.05 Leo van Dongen, CEO Circular Economy Office, CEYES B.V.

Practical application of circular economy principles in tire recycling from CEYES.

16.05 – 16.20 Zhanna Perlina Director of the « Shinoekologiya» Association, co-rapporteur Evgeniy Krenz Vice President of the «Shinoekologiya» Association.

Legal, economic, environmental and technological issues of disposal of used tires and the use of products of their processing. New approved standard

16.20-17.20 Awarding the winners of the Metal Cup, awarding prizes for the best stand and performance. Cocktail. Closing of the exhibition

 

SEMINARS, TRAININGS, PRACTICES 14 APRIL 2021

 

11.00-18.00 Seminar «Topical issues of tax policy and practice in the metal and scrap market. New in Federal Accounting Standard, VAT, NP, inspections. » (Hall Chernyshev, atrium)

  

Time Speaker Topic
11.00 -12.30 Persikova Irina Sergeevna (Moscow)

Deputy Head of the VAT Department of the Office of Taxation of Legal Entities of the Federal Tax Service of Russia. State Councilor of the Russian Federation, 1st class. Member of the Advisory Committee on Tax Policy and Administration of the Eurasian Economic Commission.

On certain issues of applying a zero VAT rate when exporting goods, selling works (services)
12.30-12.45 Coffee break
12.45-13.50 Kryuchkov Sergey Alekseevich

Deputy Head of the Corporate Income Tax Division of the Tax Policy Department of the Ministry of Finance of Russia

Changes in the calculation and payment of corporate income tax due to the adoption of anti-crisis measures to support business during a pandemic. Changes from 2020 and 2021

 

 

13.50-14.20 BREAK Lunch.
14.20-15.50 Chamkina Nadezhda Stepanovna. Honored Economist of the Russian Federation, State Counselor of the Russian Federation, 2nd class.

Work in tax authorities since its inception. She held senior positions in the Federal Tax Service of Russia. The last position is the head of the Taxation Department. Currently an expert and lecturer on tax issues. “

Review of selected recent changes in VAT calculation and improvement of its administration. Topical issues of taxation in the domestic market, including the circulation of ferrous and non-ferrous metals.
15.50– 17.20 Polyakova Marina Sergeevna, expert of the journal of the Federal Tax Service of Russia “Tax Policy and Practice”, consultant in accounting and taxation, certified instructor of the Institute of Social Security of Russia Important changes in accounting and reporting in 2020-2021 Features of the application of the new FSBU in 2021-2022 in the field of procurement, storage, processing of scrap and metal waste.
17.20-18.00 Cocktail

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13 april – Official opening

Hotel 5 * Hyatt Regency Petrovsky Park Conference Center and atrium area

 

8.00-9.30 Registration

Reception №1 on the 1st floor of the Conference center of the Hyatt Regency hotel for exhibitors, delegates, exhibition visitors.

Reception №2 – VIP hall – registration on the 1st floor of the Сonference center of the Hyatt Regency Hotel, for members of the Association NSRO RUSLOM.COM, VIP delegates and Sponsors.

Reception №3 on the 2nd floor in the atrium of the Hyatt Regency Hotel (at the entrance to the Yashin Hall) for delegates and visitors of the exhibition staying at the hotel, as well as for the Metal Cup participants.

 

9.30-11.00 Opening of the exhibition and business program of events. Strategic session

REGENCY BALLROOM hall stage

9.30-9.35 Victor Kovshevny

Director of the Association NSRO «RUSLOM.COM», co-founder LLC Rating Agency «Rusmet»

Chairman of the exhibition for recyclable materials MIR-Expo and the forum “Ferrous and non-ferrous scrap metals”

9.35-9.40 Viktor Haefeli

Chairman of the WEEE Congress, owner of Smart Resources, senior consultant to the Ministry of the Environment, Switzerland

9.45-9.50 Representative of the Ministry of Industry and Trade of the Russian Federation

Topic:Welcome speech. Trends in the development of metal and scrap markets in 2020-2021. The plan of priority measures to improve the efficiency of scrap collection and unconditional supply of raw materials for metallurgical enterprises

9.50-9.55 Nikolai Valuev

Deputy of the State Duma, First Deputy Chairman of the State Duma Committee on Ecology and Environmental Protection Topic: The role of scrap processing in ecology, the problem of utilization of high-energy fuel and equipment in Russia

9.55-10.00 Alexey Kanaev

Deputy of the State Duma of the Russian Federation, member of the Committee on Economic Policy, Industry, Innovation, and Entrepreneurship (Opportunities for increasing the volume of procurement of strategic raw materials. Interim results of the implementation of the initiative of metallurgists and scrap collectors to abolish personal income tax for individuals).

10.00-10.05 Andrey Lugovoy

Deputy of the State Duma of the Russian Federation, member of the State Duma Committee on Security and Anti-Corruption. Topic: Opportunities to improve the efficiency of the scrap market. Implementation of initiatives to introduce non-cash settlements with individuals for scrap metal and reform of taxation in the field of agent VAT on the markets of copper, aluminum, lead, tin, etc.

10.10-10.15 Ministry of Economic Development of Russia

Representative of the Department for Development and Regulation of Foreign Economic Activity. Topic: Russian scrap market and world markets, work in accordance with WTO rules. Prospects for the development of self-regulation in the domestic scrap procurement market in accordance with the concept of self-regulation and Federal Law 248-FZ

10.15-10.20 President of the BIR Mr.Tom Bird, Director General of the BIR Arnaud Brunet

Topic: Greeting. Interaction of international associations, development of foreign trade cooperation and development of business connections

10.20-10.30 Tigran Arutyunyan, Deputy Director of the Industrial Policy Department of the Eurasian Economic Commission

The topic: Common market for waste and scrap of ferrous and non-ferrous metals of the EAEU: topical issues and problems

10.30-10.35 Alexander S. Starovoitov Deputy of the State Duma of the Russian Federation Committee on Transport and Construction (Deputy Chairman of the Committee). Topic: Development of environmentally friendly electric transport, safe operation and disposal.

10.35-10.40 Alexey Fursin Head of the Department of Entrepreneurship and Innovative Development of the City of Moscow.

10.40-10.45 Tadzio Schilling CEO Association of European Business AEB

10.45-11.00 Sponsor greetings

11.00-11.30 Coffee-break.  Foyer of the REGENCY BALLROOM hall, the adjacent BRIDGE hall and the Yashin restaurant

 

11.30-13.00 Session 1. Ferrous scrap. Analytics and forecasts of the domestic market and international markets.

REGENCY BALLROOM hall stage

11.30-11.45 Victor Kovshevny

The balance of supply and demand in the market for ferrous scrap, metallurgical raw materials.

11.45-12.00 Sergey Frolov Vice President for Strategy and Communications LLC MC “PMH”

Ferrous metals: trends in the world and Russian markets of metallurgical raw materials and rolled metal products.

12.00-12.10 Vitaly V. Mashkov Senior Advisor to the General Director of Corporation Joint-stock company «Russian Small and Medium Business Corporation» (JSC «RSMB Corporation)

Topic: Expansion of access for RSMB engaged in the processing of ferrous and non-ferrous metal scrap to purchases from major customers.

12.10-12.35 Vladimir Provotorov Commercial Director of HuaHun-Rus LLC – Gold Sponsor of the exhibition

Topic: Increasing the raw material efficiency of factories

12.35-12.45 Sergey Babushkin Director for CIS countries Metso Recycling CIS LLC – Exhibition Sponsor

Topic: Progressive technologies for the scrap and metals market)

12.45-12.55 Rutger Gyllenram CEO Kobolde & Partners AB Тopic: How will the decarbonisation of the steel industry affect the scrap market and suppliers of equipment?

12.55-13.00 Vladimir Yakovlevich Dvoretskiy President of the Association «Republican Union of Secondary Metallurgy Industrialists» (RSPV) of Kazakhstan Topic: Scrap market in Kazakhstan and the EAEU, current state and forecast. Exports of scrap in the Republic of Kazakhstan

 

13.00-14.15 Session 2. Non-ferrous scrap: aluminum, copper, lead, scrap

 

REGENCY BALLROOM hall stage

13.00-13.10 Aleksandr Kobenko Chairman of the Committee for Waste Processing and Secondary Resources of Business Russia, Member of the Board of Directors of AKRON HOLDING JSC, Member of the Board of the Council of Russian Economy in Germany, Founder and Member of the Society of Business Managers and Owners, Chairman of the Committee on Financial Risks and Insurance of the Association NSRO RUSLOM.COM “(Challenges and possible solutions in the copper market. Sectoral Charter and tax reform)

13.10-13.20 Jeffrey D. Kimball

Commercial Director of Loacker Recycling Group, Hungarian Waste Management Federation (HOSZ) Member of the Board of EuRIC (How the market for aluminum and copper scrap in the EU countries. Forecast).

13.20-13.30 Kazimierz J. Poznanski, IGMNIR President of the Board and CEO of the Chamber of Commerce for Non-Ferrous Metals and Recycling (Polish Metal Recycling)

13.30-13.40 Maxim Tretyakov

President of the «Electrocable» association (Copper and copper cable market).

13.40-13.50 Dmitry Puzanov Director of the Council of Industrial Enterprises of Secondary Non-Ferrous Metallurgy (Primary Secondary Aluminum Market).

13.50-14.00 Eric Fromont. MTB-recycling

Topic: ZERO WASTE concept in aluminum waste recycling.

14.00-14.10 Representative of Metallinvest – Sponsor of the exhibition. Solutions for scrap collection business

14.10-14.15 Andrey Korablin,  founder and owner of smartscrap, international trader in the field of metallurgical raw materials.

Topic: working with alternative types of metallurgical raw materials as a way to increase the profitability of the scrap collection business.

14.15-15.00 Break/Lunch BRIDGE hall and Yashin restaurant

 

15.00-17.45 Round table. Banking support for the metal and scrap markets business.

Cashless payments to individuals. Reducing the risks of working with 115-FZ.

REGENCY BALLROOM hall stage

15.00-15.15 Industry products Gazprombank

15.15-15.30 Industry products Bank Avangard

15.30-16.45 Trends in the interaction of scrap market enterprises with banks, the Central Bank of the Russian Federation and the Federal Tax Service of the Russian Federation. Cases for working with industry products. Recommendations for minimizing risks.

VTB, Almaz, NLMK, Severstal Cases for working with industry products.

Roman Afanasyev Adviser to the Civil Service of the Russian Federation, 2nd class, leading specialist in the field of taxation, General system of taxation.

Topic: Sensitive issues and practical recommendations when working with physicists-scrapers, incl. passing inspections of the Federal Tax Service. New powers in the work of the Federal Tax Service with bank secrets of individuals.

Oksana Sirotinina Member of the Committee on Economics, Insurance and Financial Risks of the Association NSRO “RUSLOM.COM”

Topic: Trends in the interaction of scrap market enterprises with banks

16.45-17.00 Mikhail Gagarin Rating agency “Rusmet”

Topic: Industry Compliance for Banks

17.00-17.15 Senior Vice President-Manager of the ProstoBank Branch Credit Ural Bank (Joint Stock Company) Denis Khrenov

Topic: Service for providing non-cash settlements of a company with individuals

17.15-17.30 Industry products Tinkoff Bank

17.30-17.45 FinFactory Industry products and services

17.45-18.00 Free time, communication in the exhibition area. Cocktail in the foyer REGENCY BALLROOM.

18.00-22.00 Evening reception (by invitation). BRIDGE hall and Yashin restaurant

 

SEMINARS, TRAININGS, PRACTICES 13 APRIL 2021

11.30-17.00 Metal Cup.

Sustainable development

International Technology Strategy Championship

Industrial partner Association NSRO «RUSLOM.COM»

Vasiliev Hall, atrium area

 

11.30-14.00 Seminar for representatives of licensing authorities of the subjects of the Russian Federation and legal services of organizations.   New trends in control, supervision and licensing activities in the field of scrap and metal handling.

hall Chernyshov, atrium area

 

  1. Adoption of the Federal Law 248-FZ «On State Control (Supervision) and Municipal Control in the Russian Federation» Revision taking into account the proposals of the Association NSRO «RUSLOM.СOM»
  2.  New in the legislation on licensing activities in the field of handling scrap and waste of ferrous, non-ferrous and precious metals.
  3. The need to harmonize the existing classification of the Types of Permitted Use and Normative Legal Acts regulating the handling of production and consumption waste and scrap of ferrous and non-ferrous metals. Positions of specialized departments, proposals of industry experts.
  4. Dismantling and / or hazardous waste handling? Risks of working with scrap outside the licensed site (including cutting of ships, wagons, metal structures, etc.)
  5. Activities related to the handling of ferrous and non-ferrous scrap: problems of legal interpretation
  6. Legal aspects of ELV disposal, requirements for utilizers
  7. State statistics in the field of scrap generation and movement of scrap. Scrap accounting.

Andrey Savelyev

Ministry of Industry and Trade of Russia, Director of the Department of Metallurgy and Materials

Dmitry Bagodist – Deputy Head of the Federal Assay Office of Russia

Belov Andrey – Deputy Head of the Assay Office of Russia

Natalia Belyaeva

Deputy Chairman of the Committee for Waste Processing and Secondary Resources of Business Russia, expert of the Working Group on Ecology and Environmental Management of the Expert Council under the Government of the Russian Federation, General Director of Delphi LLC

Evgeny Kulik founder and CEO of Euromet LLC, Chairman of the Council of Members of the Interregional Association of Precious Metals Producers, a member of the Presidium of the Board of the NP Opora Association, expert of the working group in the field of ecology and nature management under the Government of the Russian Federation, expert of reference groups under the Ministry of Finance of the Russian Federation on amending the legislation in the field of precious metals circulation.)

Andrey Zelenin Director General LLC Rating Agency Rusmet

Mikhail Ponomarev Researcher of the Department of Environmental and Agrarian Legislation of the Institute of Legislation and Comparative Law under the Government of the Russian Federation

Representatives of the Ministry of Economic Development of the Russian Federation, the Ministry of Finance of the Russian Federation, the Assay Chamber of Russia

 

15.00-17.00 Seminar «Marketing in scrap metal» Chernyshev Hall, atrium area

 

Emil Halimov, telegram marketer of the Proruslom channel.

Topic: Marketing tools for attracting scrap suppliers and the growth of scrap procurement.

Marketing tools for increasing scrap procurement

Case on transferring 70% of calls from individuals of scrap suppliers in Moscow and the region to one scrap collector. Result – receiving 15,000 calls from suppliers per month

Effective advertising in the scrap metal market.

Increasing the competitiveness of procurement points

Development of a marketing system at a scrap enterprise

Developing a network of scrap metal collection points in the city and building a large business

Ilya Permitin, integrator AMO CRM, telegram channel Proruslom

Topic: Processing incoming requests with AMO CRM

Sources of amoCRM application collection

Applications from Avito and their registration in amoCRM

Response from amoCRM via communication templates

Call from amoCRM and commit call record

Sending an email from amoCRM

Sending a message to WhatsApp from amoCRM

View analytics for sales funnel

 

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12 april – Networking “People first!”, workshops and preparatory day

BRIDGE hall, Yashin, REGENCY BALLROOM, Conference center, 2 floor – installation of the exhibition

Chernyshev Hall, atrium area, 2nd floor-business events, networking, cocktail party

 

12.30-14.30Meeting of the Committee for the Protection of the Rights of SRO Members and Legal Risks of the Association NSRO “RUSLOM.KOM”. Chairman of the Committee Liokumovich Lev Semenovich, Head of Legal Support Department of Scrap Collection Complex Legal Directorate, NLMK Group

On the agenda:

  • discussion of current issues of the Committee’s work, defining tasks for 2021,
  • discussion of topical issues of law enforcement of legislation regulating the procurement, storage, processing and sale of ferrous and non-ferrous scrap,
  • consideration of controversial issues related to radiation control of scrap metal;
  • consideration of disputes with Russian Railways during the transportation of scrap
  • Research work «Strategy for the management of scrap and waste of ferrous, non-ferrous, and precious metals»»
  • other

Participants – members of the Committee – Translom, SGMK, Vtoraluminproduct, Intervtorresurs, Euromet, Delphi. Invited experts

(Chernyshev Hall, atrium)

 

14-30-14.45  coffee-break

 

14-45-16-00 Workshop “Corporate security Prevention of risks of unreliability of counterparties, detection of criminal schemes (based on information from open sources)”.

Analysis of practical cases using an example of using various software.

(Chernyshev Hall, atrium)

 

16.00-17.00 Workshop «Company bankruptcy, subsidiary liability. Profitable purchase of bankruptcy property with minimal risks» (Chernyshev Hall, atrium)

 

Candidate of Legal Sciences Aksenov Igor Alexandrovich Head of the Department for Maintaining the State Register and Control over the Activities of Legal Entities Performing the Functions of Returning Overdue Debts of the Office of the Federal Bailiffs Service in Moscow

Topic- Subsidiary responsibility of heads and founders of organizations

Plekhanov Russian University of Economics « Antimonopoly and tariff regulation »

Topic: Digital transformation of bankruptcy. Ratings in bankruptcy

Speaker Representative of the Russian Auction House, co-rapporteur is the representative from the RA Rusmet

Topic: Targeted monitoring, site assessment, effective participation of metallurgical and scrap collecting enterprises in tender procedures under the bankruptcy law.

 

17.30-20.30  Networking session “People first!” , welcome cocktail. For event delegates.

This session will not only help you get to know potential partners and introduce yourself, but also give instructions on how to get the most out of your participation in an industry business event.

 

The concept «People first!»

17.30 – 17.33 – Greeting the guests, giving the floor for the opening of the evening.

17.33 – 17.38 – Greetings from the organizers

Director of the Association NSRO «RUSLOM.СOM», Chairman of the exhibition for recyclable materials MIR-EXPO and the forum «Ferrous and non-ferrous scrap metals» Viсtor Kovshevny.

Dr. Viktor Haefeli, Chairman of the WEEE Congress, owner of Smart Resources, senior consultant to the Ministry of the Environment, Switzerland

Director General of the Rating Agency «Rusmet» Andrey A. Zelenin

17.38 – 17.45 – Presentation of the organizing team

17.45 – 17.55 – Presentation of the most experienced participants of the exhibition.

A short public talk, recommendation and experience on how to get the most out of participating in the exhibition. And what is the role of interpersonal relationships in building professional relationships?

17.55 – 18.15 – Identifying newcomers to the event and getting to know them.

The host gives everyone 1 minute to introduce himself and the company.

Discussing the ability to attract attention and leave impressions with guests are the key skills of exhibitor delegates, ensuring success at the exhibition.

18.15 – 18.20 – The host’s recommendations about the Small Talk primary communication tool.

The moderator talks about the fact that in order to provide a positive impression at the first stage of communication, it is necessary not to go head-on with a proposal, but to create a safe and trusting atmosphere (establish rapport).

18.20 – 18.45 – Interactive: Small Talks Series and Reflection of Communication Experience

18.45 – 19.00 – Sharing. Guests share insights.

19.00 The beginning of free communication.